Wireless Access Network Policy

The Library offers free wireless access (Wi-Fi) at all locations for library patrons to use with their own personal notebooks, laptops, and other mobile devices. These access points are unsecured, accessible only during normal library hours, and filtered to comply with CIPA regulations. A customer's use of this service is also governed by the Library's Internet Policy.

 

Due to the proliferation of Wi-Fi networks, library users may also be able to access other Wi-Fi networks within the branch that are not provided by the Library. The use of these non-library wireless networks within the Library's facilities is also governed by the Library's Internet Policy.

  • As with most public wireless "hotspots," the Library's wireless connection is not secure. There can be untrusted parties between you and anybody with whom you communicate, and any information being transmitted could potentially be intercepted by another wireless user. Cautious and informed wireless users should choose not to transmit personal information (credit card numbers, passwords and any other sensitive information) while using any wireless "hotspot." Please take appropriate precautions when using this service.

  • Library staff can provide general information or handouts for connecting your device to the wireless network, but cannot troubleshoot problems related to your wireless device or assist in making changes to your device's network settings and/or hardware configuration. The Library cannot guarantee that your device will work with the Library's wireless access points.

  • All wireless access users should have up-to-date virus protection on their laptop computers or wireless devices. The Library will not be responsible for any information (i.e. credit card) that is compromised, or for any damage caused to your hardware or software due to electric surges, security issues or consequences caused by viruses or hacking.

  • All users are expected to use the library's wireless access in a legal and responsible manner, consistent with the educational and informational purposes for which it is provided.

 

The use of the Library's wireless network is entirely at the risk of the user. The Library disclaims all liability for loss of confidential information or damages resulting from that loss.

 

Wireless Frequently Asked Questions

The Library offers FREE wireless access (aka "hotspots" & "Wi-Fi") for library patrons to use with their own personal notebooks, laptops and other mobile devices. These access points are unsecured, accessible only during normal library hours and filtered to comply with CIPA regulations. A customer's use of this service is governed by the Library's Wireless Network Access Policy.

 

Where can I find wireless access in the Library?

Please check our locations page for Libraries displaying the Wi-Fi icon.

 

What do I need to access the wireless network?

To access the Library's wireless network, you need a laptop (or suitable PDA or other portable devices) equipped with an 802.11 b or g compatible wireless card. Some portable devices have wireless cards built-in while others may require you to purchase a compatible card to plug into it. Installation of the card and its associated software will vary depending upon the specific device, card and operating system. Your device must be configured DHCP and you cannot have a proxy configured on your browser. Library staff cannot assist you in making changes to the device's network settings and/or hardware configuration, nor can the Library provide network cards for your use.

 

How do I connect?

In most cases, you should be able to connect with the wireless network by simply scanning for the network and opening up a browser to start surfing. Details on configuring your portable device for a wireless network may vary depending upon specific models, operating system, and wireless card. For specific information on how to configure or troubleshoot your wireless connection, you will need to refer to your device's documentation.

 

Can I print from the wireless network?

Printing is available for many wireless users through the Library’s Print Management System. To print, simply release the document to the print release terminal. There is a small fee for printing. See the list of fees.

 

Printing is only available for Windows or Mac laptops. At this time, the Library does not offer printing from handheld devices or tablets.

 

Is the wireless network secured?

Like most public access "hotspots", the Library's wireless network is not secured. There can be untrusted parties between you and anybody you communicate with, and any information being transmitted could potentially be intercepted by another wireless user. Cautious and informed wireless users should choose not to transmit their credit card information, passwords and any other sensitive personal information while using any wireless "hotspot." Please take appropriate precautions when using this service. All wireless access users should have up-to-date virus protection on their laptop computers or wireless devices to assist in protecting them from harm.

 

Can I access the Library's catalog and electronic databases through the Wireless Network? 

Yes, access to both the library catalog and electronic databases are available through the Library's website. Due to varying network configurations at locations, you may or may not be required to enter your library card number for access.

 

What if I have problems? Can Library staff assist?

Library staff can not provide you technical assistance in configuring your portable device or troubleshooting wireless access problems. There is no guarantee that your wireless device will work with the Library's wireless network. The Library assumes no responsibility for the safety or security of a customer's personal equipment or information resulting from the connection to the Library's wireless network.