Library by the Numbers

Fiscal Year 2017: A year of library service 

All statistics are from July 1, 2016 to June 30, 2017, except where otherwise noted.

Library Visitors

The Library welcomed 3.3 million visitors through its doors.

Library Members

By the end of Fiscal Year 2017, 408,313 people were active library cardholders, having used their account  within the past two years. 

In Meckleburg County's Annual Survey, 67% of residents reported using a public library in the last 12 months. 

Total Materials Borrowed

Library users borrowed 6,114,537 items. 

Digital Materials Borrowed

The Library's digital formats were very popular with customers, who circulated 1,315,514 items.

Programs

The Library encouraged the love of reading and learning by offering 29,654 programs with a total attendance of 405,408. 

Pre-Third-Grade Literacy Impact

The Library has made a commitment to partner with CMS to expand literacy programming for pre-third-grade students.  Attendance for these library programs was 336,910 participants.

Volunteers

1,467 volunteers contributed 61,274 hours of service in libraries. 

Job Help

16,727 people used computers in the Job Help Center and experienced 334 Job Help-themed programs.

Wi-Fi Usage

The Library's wireless internet was accessed 867,835 times.

Satisfied Customers

Library customers expressed satisfaction with library services at the rate of 93.7%.

Top Institution

In Meckleburg County's Annual Survey, 91% of residents (library users and non-users) agreed that the Library is a top institution in the community. 

Summer Break: A fresh take on Summer Reading

The Library's Summer Break program engages participants with learning and literacy over the summer, when they’re most at risk of losing academic gains made throughout the school year. Summer Break encourages kids to participate in a variety of activities over the summer, in addition to reading.  

  • Summer Break sign-ups - 32,233
  • Total minutes read - 21.9 million
  • Summer Break program completers - 9,282
  • Actively reading, logging an average of 20 minutes of reading - 18,050