Integrated Library System Transition
March 3, 2025
Charlotte Mecklenburg Library is updating its behind-the-scenes software this April. This software enables our staff to manage and checkout materials and for you to place holds. We appreciate your patience and understanding during this transition.
Schedule
March 22 - extended checkout
Physical materials checked out starting on March 22 will have extended checkout periods. Checkouts will extend from 3 weeks to 6 weeks.
April 1 - limited services
Library services will be limited. Cardholders cannot place holds, submit an interlibrary loan request, or suggest materials for the Library to purchase. New online Library card sign ups are also unavailable, new card signups must be completed in-person at a branch.
April 4 - event registration
Online registration for events will be unavailable.
April 11 - account access
The online catalog will only show materials that the Library currently own. Cardholders will not be able to log into their accounts online or through the mobile app.
April 13 - limited services
Patrons can only check out materials from the branch they are physically at and cannot request items to be transferred between branches. To check if materials are available at a specific branch, we recommend calling the branch directly. Staff will be unable to access inventory at other locations. In order to checkout materials, patrons must have their physical or digital card present.
The Library will be unable to process returns during this time. Any returned materials will remain on a cardholder’s account until April 23. Charlotte Mecklenburg Library does not charge late fines for any materials. If possible, we ask patrons to hold materials until April 23 when the Library is able to process returns again.
Cardholders will also be unable to log in to their accounts, but will be able to see events and browse the catalog.
All checkouts will return from the temporary 6 week checkout period to the original 3 week checkout.
April 18 - temporary closure
All branches and book drops close. The Library will remain closed through April 22.
April 21 - book drops
Book drops reopen.
April 23 - branches reopen
Branches reopen and holds return. A temporary catalog will be available for requests and title searches. Returned materials are removed from cardholders accounts.
May 5 - return to all normal services
All services return to normal. Library catalog/mobile app, interlibrary loans, material purchase suggestions, and Library card signups are all available.
Frequently Asked Questions
What is the benefit to changing the computer software for materials?
The new software will allow for improved efficiency, materials management, and cardholder account management.
Does this affect digital services?
This transition will not impact the digital services at all. Digital services such as Libby, Hoopla, etc. will all still be available. We encourage you to visit our digital branch during this time by clicking here.
Will I be able to visit MoLi during this transition?
Beginning April 17, MoLi will not be out during this transition. MoLi will return to regular operations on April 24. For details on MoLi and the schedule of our Mobile Library, click here. For any questions about MoLi, reach out to [email protected].




“A lot of people come in to the Job Help Center with questions about their resume and cover letter,” said De’Trice Fox, a librarian at Main Library. “We continue to help customers improve those items, but now we’re excited to also help nail the first-impression with free professional clothes and accessories to go along with their dynamite resumes.”
My favorite place in Charlotte Mecklenburg Library is the Welcome Desk at ImaginOn: The Joe and Joan Martin Center. Every day, I’m able to greet and inform customers of the magic of ImaginOn. More importantly, I get to meet families, visitors, parents and children of all ages. By far the most rewarding part of my job is when a customer comes back to say “thank you” for the warm welcome and/or tour of the building. Several years back, I had a parent say the reason her children enjoy coming to ImaginOn is because of me. How can this not be my favorite place in the whole world?!
My favorite place at Charlotte Mecklenburg Library is near the fireplace at the Matthews Library, snuggled up reading a good mystery!
My favorite place in Charlotte Mecklenburg Library is the Robinson-Spangler North Carolina Room’s archival vault because it holds all sorts of cool historical treasure. I love learning about Charlotte’s history through unique artifacts, diaries, love letters and photographs.
My favorite place in Charlotte Mecklenburg Library is hanging out at the Scaleybark Library during special holidays. The family programs offered are a blast and make library visits extra special. #CMLFavoritePlace
My favorite place in Charlotte Mecklenburg Library is ImaginOn: The Joe and Joan Martin Center. I've loved watching my daughter fall in love with books and with theatre in a city that cares enough about children to build a palace for both, just for them.
My favorite place in Charlotte Mecklenburg Library is performing outreach storytimes on air at Seacrest Studios inside the Levine Children’s Hospital. Young children and their families listen and watch from their hospital rooms as I read stories and sing songs. I love bringing the Library out into our community!
Our favorite place in Charlotte Mecklenburg Library is the Mecklenburg Room inside the Robinson-Spangler Carolina Room at Main Library. The wood paneling is remarkable, and the access to historical information is unbeatable!
My favorite place in Charlotte Mecklenburg Library is definitely sitting in the storytellers chair in the Spangler Library at ImaginOn: The Joe and Joan Martin Center during family storytime! This is the place where I have a front-row seat watching stories come to life in the eyes of our youngest customers!
My favorite place at Charlotte Mecklenburg Library is the front entrance of Main Library. I always read the quotes on the columns, even though I pass by them nearly every day, and any front entrance of a library always tempts me to enter.
My favorite place in Charlotte Mecklenburg Library is my monthly armchair travel presentation with the Outreach team at Huntersville Oaks. I love “travelling” the world wth my favorite seniors for outreach!
My favorite place at Charlotte Mecklenburg Library is at the checkout! I can't wait to start reading or watching my materials.
My favorite place in Charlotte Mecklenburg Library is the puppet closet in the offices of Spangler Library at ImaginOn: The Joe and Joan Martin Center. It’s where we house a collection of not only our fabulous puppets but our favorite storytime books, flannel board kits, silly costumes and weird props, and it’s where we hunker down to plan every single one of our programs. Walking into this room always reminds me of how creative and magical my job is.