Home Overdrive Help OverDrive Help Use this form to report issues experienced while downloading digital media. Please provide as much detail as possible. You must have JavaScript enabled to use this form. Name (First & Last) Library Card Number Email Address Phone Number What are you trying to do? Title of problem download Format of problem download Steps to the error Exact error message Operating System Windows Mac Linux Other I don't know Browser Internet Explorer Chrome Safari Firefox Other I don't know Software used Adobe Digital Editions iTunes Kindle Overdrive Media Console Windows Media Player Other Device Type CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Leave this field blank