Library Employment Frequently Asked Questions

What happens after I apply for a job?

Once you submit your application, you will receive an online acknowledgement that the application has been received. Your application will be reviewed to determine eligibility and potential for interview. If you are selected for an interview you will be contacted. If you have not heard from us within 30 days, you may assume the position has been filled.

Do I need to apply online?

Yes, we only accept online applications. To apply for a position, you must have a valid email address.

I don’t have a computer or access to the Internet, how do I apply for a job?

You may utilize the Internet accessible free computers at any Charlotte Mecklenburg Library to apply for a job.

Do I need to register and create a log in to view job openings?

No, to view job openings you do not need to register. However, to apply for a job you must register and have a valid email address.

How do I submit my resume, cover letter and references?

The applicant system allows you to attach documents such as resumes and cover letters to your application. There is a field in the profile for a Cover Letter to be copied/pasted into a box. There is also a resume upload field in the profile. The reference areas are in the employment application, which you will see when applying for the first time.

Do I have to reapply each time I see a job I am interested in, or can I apply for more than one job at a time?

You may apply for more than one job at a time. However, you must complete an application for each position for which you apply.

How does the application process work?

Applications are reviewed for compliance with job requirements and a determination is made on whether or not an interview will be granted. Candidates may be interviewed several times before a decision is made. Once the final decision is made, all candidates who were interviewed will be notified of the outcome of the position.

Do I need to contact you if I have applied for a job?

No, we understand your desire to know what is happening with your application. You may follow the status of your application via the application system.

Can I save my application before I finish it?

The application has a Save & Return button at the bottom, however, since the application is a requirement, your interest in the job will not be submitted until you have completed the employment application.

How can I attach documents?

Aside from a cover letter, resume and references (mentioned above), documents cannot be attached to the profile.

How do I find out what jobs are available?

The job postings list is updated weekly with available jobs.

What do I do if I do not have a computer or Internet access?

Free computers with Internet access are available at any Charlotte Mecklenburg Library. If you live in another community, please check with your local library for computer and Internet accessibility.

What should I do if I get an error message?

Each error advises the candidate of the requirement that is missing.

Can I apply for more than one job at a time?

Yes, you may apply for more than one job at a time.

What do I do if I cannot remember my password?

Please utilize the “I forgot my password” feature on the applicant system.

Can I print my application?

Yes, you can print the application using the standard web browser functionality.

How long does my application stay in the system? And/or Can I update my application as needed anytime?

Your profile will stay in the system indefinitely and you can update it at any time.

I currently work for the Library, do I need to submit an application?

Yes, all applicants, internal and external, must submit an application for any position for which they are applying.

How do I know my application has gone through once I hit ‘submit’?

Following your application submission, you will not get the confirmation screen immediately, instead your screen will resolve to the EEO page. After completing your interest submittal you should see the confirmation screen and receive a confirmation email.