Scam Alert: Spoofing Emails
October 29, 2025
Suspicious emails are being sent to Library users by people posing as CML staff. In this imposter scam, a spoofing email appears to be official but originates from external domains, such as gmail.com. The email may also request payment to participate in a program.
Please note that Library electronic communications will come from an email address with the cmlibrary domain. Every Library employee has an organization email address ending with @cmlibrary.org.
Most importantly, CML programs are free. We will not ask any customer or author participating in a program to pay. Charlotte Mecklenburg Library Foundation is the only organization directly affiliated with the Library that is authorized to fundraise for the Library and may charge for an event. In those instances, it is clear that the event is sponsored by the Foundation, and the event will be posted on the Foundation’s website at foundation.cmlibrary.org.
If you suspect you have received a spoofing email like the description above, please contact us at Contact the Library | Charlotte Mecklenburg Library. Also, report gmail.com domain spoofing emails to Google at https://support.google.com/mail/answer/8253?hl=en.