Changes coming to children's borrower types

This blog was a written by Michael Engelbrecht, IT director for Charlotte Mecklenburg Library.

Charlotte Mecklenburg Library is making changes to the automated system we use to serve customers when they check out items. These changes will streamline some of our processes so we can better serve the customer. This requires assistance from parents/caregivers regarding the child account that determines the types of materials that can be checked out with a child Library card.

When a parent/caregiver or child signed up for a child Library card, one of five account types was selected by the cardholder:

TYPE 1 – Child account with access to check out only children’s books
TYPE 2 – Child account with access to check out children’s books and DVDs
TYPE 3 – Child account with access to check out children’s and adult books
TYPE 4 – Child account with access to check out children’s books and DVDs and adult books
TYPE 5 – Child account with access to check out children’s and adult books AND DVDs

As DVD usage declines and in order to streamline our accounts and processes, the Library will make two types of accounts available to Mecklenburg County resident cardholders and non-resident cardholders.

OPTION 1 – Limited child account with access to check out only children’s materials.
OPTION 2 – Child account with access to check out children’s AND adult materials.

The Library encourages parents/caregivers to visit or call the nearest Charlotte Mecklenburg Library branch, at their convenience, and speak with staff to select which type of account they would like their child to have.

On January 1, 2025, child account types 1-2 will automatically be converted to OPTION 1.  Account type 3-5 will be converted to OPTION 2. Parents/Caregivers can visit or call a branch at any time – even after January 1 – to choose whichever account type they prefer for their child.

ONEAccess student accounts are unchanged.

Thank you for your patience and understanding as we work to make your Library experience better.