We know you're busy ... sometimes it's hard to get library materials turned in on time. Here's a handy guide to how you can avoid them, pay them off, and still use many services in the meantime.
When your fine and fee balance reaches $5, you can no longer check out physical materials (books, DVDs, CDs), but we've made some changes so that you can still use many other services.
- New: Access online resources and digital materials such as e-books, e-audiobooks and music.
- New: Use a computer at any of our 20 locations.
- Use the free Wi-Fi (no card required).
- Attend one of our thousands of programs (no card required).
Here are some tips to help you avoid overdue fines.
- Return your items to any of our 20 locations within Mecklenburg County - even if you checked them out at another one of our branches.
- Register your library card in our online catalog to take advantage of new features.
- Renew your items online or through our app.
- Sign up to receive email and text reminders before your items are due (call or visit a branch to update your preferences).
- Borrow digital materials, which expire automatically and are never overdue.
- If you'd like more information, check out our borrower policy online.
If you want to restore access to physical materials, there are many options to help you reduce your fine balance.
- Pay a little at a time. Once you're under $5, you can use all services again!
- Pay quickly, easily and securely online.
- Talk to a staff member about a payment plan.
- Participate in our annual Summer Break program, June-August, and you can earn a $5 fine waiver to use by December 31 of that year.
Proceeds from fines and fees are used to purchase print and digital materials to meet customer and community needs.