Don't let fines and fees keep you away from the Library

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We know you're busy ... sometimes it's hard to get library materials turned in on time. Here's a handy guide to how you can avoid them, pay them off, and still use many services in the meantime.

When your fine and fee balance reaches $5, you can no longer check out physical materials (books, DVDs, CDs), but we've made some changes so that you can still use many other services.

Here are some tips to help you avoid overdue fines.

  • Return your items to any of our 20 locations within Mecklenburg County - even if you checked them out at another one of our branches. 
  • Register your library card in our online catalog to take advantage of new features. 
  • Renew your items online or through our app.  
  • Sign up to receive email and text reminders before your items are due (call or visit a branch to update your preferences).
  • Borrow digital materials, which expire automatically and are never overdue.
  • If you'd like more information, check out our borrower policy online.

If you want to restore access to physical materials, there are many options to help you reduce your fine balance.

  • Pay a little at a time. Once you're under $5, you can use all services again!
  • Pay quickly, easily and securely online.
  • Talk to a staff member about a payment plan.
  • Participate in our annual Summer Break program, June-August, and you can earn a $5 fine waiver to use by December 31 of that year.

Proceeds from fines and fees are used to purchase print and digital materials to meet customer and community needs.