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Human Resources

General HR Information

Library Employees

Welcome to the Library's Office of Human Resources. Whether you're an applicant, current employee or just curious about our working environment, we hope you will find the information here of value. If you have any questions, please don't hesitate to contact us.

  • Library Mission, Vision & Core Values

  • Charlotte Mecklenburg Library
    Main Library
    310 North Tryon Street
    Charlotte, NC 28202
    Fax: 704.416.0677
    Email Us for employment opportunity queries or status of an application.

  • The Library is an equal opportunity, affirmative action employer. The Library will make all decisions regarding the terms and conditions of employment including the hiring, training, promoting and terminating of employees without discriminating on the basis of race, color, sex, religion or creed, national origin, sexual orientation, physical or mental impairment as defined by applicable state and federal law, veteran's status, or age.

Employee Relations

We have a strict policy which prohibits harassment, violence, threats, physical attack or property damage or actions which may create a hostile work environment.

Safety is an ongoing endeavor in which employees attend safety-related training, and each location's safety processes are continuously reviewed and updated. The Library has it's own security officers and maintains a close working relationship with the Charlotte Police Department.


The Library strives to be a competitive employer through the administration of a successful and relevant compensation program. All employees are eligible for salary increases on an annual basis. Individual work plans are created through discussions between employees and their managers and are used to provide guidance to the employee for the coming work year and establish common goals for all employees.

The Library utilizes a market-based compensation system in which all jobs in the Library are reviewed on a regular basis to determine their worth in the marketplace. Performance excellence is a continuous, collaborative process involving employees, managers, and customers.


We are in the information business, so keeping up with new ideas, trends, policies, etc. is an important part of every job at the Library. We provide a variety of training opportunities to all employees through conventional classroom methods, e-learning, conferences, and seminars. The Library is committed to keeping our employees informed and knowledgeable in order to provide reliable and accurate information to our customers.


Employees in regular full-time and regular part-time positions are eligible for benefits. The Library provides a wide variety of benefits to its employees.

  • Medical & Dental Insurance
    Medical and dental insurance is available to eligible employees beginning on their first day of service. The Library provides medical insurance through CIGNA in either a basic or extended plan. Dental coverage is administered by Benefits Management Systems.

  • Life Insurance
    Life Insurance is available to eligible employees in various amounts of coverage.

  • Retirement
    The Library contributes to the NC Local Employee's Retirement System and eligible employees contribute 6% of their gross wages into the system. Employees are fully vested after 5 years of membership.

  • 401K
    The Library offers a 401(k) program through Prudential Insurance Company.

  • Educational Reimbursement
    The Library provides eligible employees the opportunity to have educational expenses reimbursed (depending on funding availability) through our Library Employees Educational Assistance Program (LEEAP). Through the generosity of donors, educational scholarships are also available to CML employees.

  • Employee Assistance Program (EAP)
    The Library provides confidential help for personal, work-related and family problems through a partnership with McLaughlin Young Employee Services. There is no cost to the employee or family member.

  • Vacation
    Eligible employees begin earning vacation credit immediately on their first day of employment. Up to 30 days of unused vacation may be transferred from one year to the next.

  • Sick Leave
    Eligible employees begin earning sick leave credit on their first day of employment. Full-time employees who do not use any sick leave for 7 pay periods earn 4 additional vacation hours.

  • Parking
    All employees are provided free parking at Library branches and at select lots in the uptown area for Main and ImaginOn branch employees.

  • Holidays
    The Library provides 10 paid holidays per year, including: New Year's Day, MLK Birthday, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day, and one additional day at Christmas.

  • Alternative Work Schedules
    The Library offers 4-day work week schedules and telecommuting for eligible positions.

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